Leveraging Neuroscience to Ensure Safe Online Communities
Online harassment and the challenge of content moderation are critical issues in today's digital world. This is a global concern, as it affects numerous online platforms, playing a vital role in maintaining the health and governance of online communities. Traditional research often focuses on the content itself, but an equally important aspect is managing users who violate policies or engage in harmful activities. Understanding and predicting such behaviors is crucial.
Comprehensive research, led by Vanessa Hensler from Reddit, adopts a multidisciplinary approach. Reddit did a thorough literature review, in-depth interviews with experts and platform moderators, and analyzed user activity patterns. They developed a classification system for problematic users by integrating behavioral science principles. This system aids in recognizing and forecasting policy breaches. The findings from this research are instrumental in shaping new safety tools, improving detection algorithms, and refining moderation policies.
This work not only enhances content moderation strategies but also contributes to safer and more inclusive online environments for a global audience.
Lessons to be drawn:
• Content challenges of global social media platforms
• How to apply behavioral principles for understanding online behavior
• Understand how an interdisciplinary approach helps in predicting behavior
See the full agenda for March 20
See the full agenda for March 21
Register now »
Online harassment and the challenge of content moderation are critical issues in today's digital world. This is a global concern, as it affects numerous online platforms, playing a vital role in maintaining the health and governance of online communities. Traditional research often focuses on the content itself, but an equally important aspect is managing users who violate policies or engage in harmful activities. Understanding and predicting such behaviors is crucial.
Comprehensive research, led by Vanessa Hensler from Reddit, adopts a multidisciplinary approach. Reddit did a thorough literature review, in-depth interviews with experts and platform moderators, and analyzed user activity patterns. They developed a classification system for problematic users by integrating behavioral science principles. This system aids in recognizing and forecasting policy breaches. The findings from this research are instrumental in shaping new safety tools, improving detection algorithms, and refining moderation policies.
This work not only enhances content moderation strategies but also contributes to safer and more inclusive online environments for a global audience.
Lessons to be drawn:
• Content challenges of global social media platforms
• How to apply behavioral principles for understanding online behavior
• Understand how an interdisciplinary approach helps in predicting behavior
See the full agenda for March 20
See the full agenda for March 21
Register now »