Chatbot Data: An Opportunity for Customer Micro Deep Dives
This presentation by Ahmed Bouzid explains how to understand what customers want using AI chatbots. Chatbots let customers share their goals, feelings, and thoughts about products in their own words. The talk will show how to use this chatbot data to find out what customers really need, even things they don't say directly.
The talk will give a step-by-step guide on how to turn chatbot conversations into useful information for business strategies. It will cover how to use these insights to make decisions and plan actions.
What the audience can learn:
• How to figure out customer needs from chatbot talks
• Turning chatbot data into useful business info
• Learning to use chatbot insights for business decisions
See the full agenda for March 20
See the full agenda for March 21
Register now »
This presentation by Ahmed Bouzid explains how to understand what customers want using AI chatbots. Chatbots let customers share their goals, feelings, and thoughts about products in their own words. The talk will show how to use this chatbot data to find out what customers really need, even things they don't say directly.
The talk will give a step-by-step guide on how to turn chatbot conversations into useful information for business strategies. It will cover how to use these insights to make decisions and plan actions.
What the audience can learn:
• How to figure out customer needs from chatbot talks
• Turning chatbot data into useful business info
• Learning to use chatbot insights for business decisions
See the full agenda for March 20
See the full agenda for March 21
Register now »